Free, reliable, and automated
We take care of every step in the claims submission process. An administrative fee will only be applied to your approved claims.
$0 upfront cost
With EasyPost’s powerful Tracking API, we achieve a consistent and reliable high success rate of 90% for all lost or damaged USPS claims filed on your behalf.
90% Success rate
Approved refunds will be credited back to your account automatically and we send the corresponding reporting to you.
Automatic refund
Minimum implementation is required. And our engineers and CSMs are here to support you throughout the process.
Easily get started
Who will benefit from this
- Customers with high monthly shipping volume for any of the following services: USPS Ground Advantage, Priority Mail®, or Priority Mail Express®
- Platform customers who host a high number of merchants
- Lost or damaged shipments with an invoice that includes the shipment value
How to implement
Get started with the program by reaching out to your CSM and signing a simple amendment.
Contact your CSM
Implement the CustomsItems call to send us your product value.
Add CustomsItems
Once USPS approves your claims, we will automatically send your share directly back to your EP account as a credit.
Approved and paid
Save with USPS Claims
Our USPS Claims program is a well-loved, value-added program unique to EasyPost. The simplicity, automation, and transparency have made it an industry innovation. Customers can easily take advantage of their built-in USPS shipping insurance while automating their claims filing process.
Reach out to your CSM to get started today! If you don’t have an account with EasyPost contact sales to get started.
